PRIVACY POLICY H2O Pools Effective Date: April 29, 2026

1. Overview At H2O Pools, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at h2opools.net or engage with our services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect We may collect the following types of information:

Personal Information:

Full name

Email address

Phone number

Home or property address

Project details and preferences

Non-Personal Information:

Browser type and version

Device type

Pages visited on our website

Time and date of visits

Referring website or source

3. How We Collect Information We collect information in the following ways:

When you fill out a contact or quote request form on our website

When you call or email us directly

When you engage us for services

Automatically through cookies and website analytics tools

4. How We Use Your Information H2O Pools uses your information to:

Respond to inquiries and quote requests

Communicate about your project

Schedule consultations and site visits

Send project updates and invoices

Improve our website and services

Send occasional promotional emails or offers (you may opt out at any time)

Comply with legal obligations

5. How We Share Your Information H2O Pools does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With trusted service providers who assist in operating our business (such as scheduling software, email platforms, or payment processors)

When required by law or to protect the rights and safety of H2O Pools or others

With your explicit consent

6. Cookies Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can choose to disable cookies through your browser settings, however some features of our website may not function properly as a result.

Types of cookies we may use:

Essential cookies — required for the website to function

Analytics cookies — help us understand website traffic and behavior

Marketing cookies — used to deliver relevant content and offers

7. Third Party Links Our website may contain links to third party websites. H2O Pools is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party sites you visit.

8. Data Security H2O Pools takes reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security of your data.

9. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Your Rights You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal information

Opt out of marketing communications at any time

Withdraw consent where applicable

To exercise any of these rights, please contact us at [email protected]

11. Children's Privacy Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

12. California Privacy Rights (CCPA) If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. H2O Pools does not sell personal information. To submit a request, contact us at [email protected]

13. Changes to This Privacy Policy H2O Pools reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

H2O Pools 🌐 h2opools.net